Refund Policy

At Wegro, we strive to provide our users with the best experience possible. We understand that occasionally circumstances may arise that require a refund. Please review the following refund policy carefully before making any purchases:
1. Refund Eligibility
Refunds are generally not possible for our products or services.
However, we may consider refund requests in exceptional cases deemed fit by wegro at its sole discretion.
We reserve the right to determine refund eligibility on a case-by-case basis.
2. Eligible Refund Scenarios
Only exceptional circumstances will be considered for a refund.
Such circumstances may include technical issues preventing access to our services, or other situations deemed appropriate by Wegro
3. Refund Request Process
To request a refund, please contact our customer support team at support@wegro.app within 7days of your purchase.
Please provide detailed information regarding the reason for your refund request, along with any relevant documentation or evidence.
4. Refund Decisions
Refund requests will be reviewed and processed by Wegro on a case-by-case basis.
We reserve the right to accept or deny refund requests at our sole discretion.
Our decision regarding refund eligibility is final and not subject to appeal.
5. Refund Method
If a refund is approved, it will be processed using the original method of payment.
Refunds may take 15-30 business days to be reflected in your account, depending on your payment provider.
6. Contact Information
If you have any questions or concerns regarding our refund policy, please contact us at support@wegro.app
7. Policy Changes
Wegro reserves the right to update or modify this refund policy at any time with prior notice.
Any changes to the refund policy will be effective immediately upon posting on our website.
By making a purchase on Wegro, you acknowledge that you have read, understood, and agreed to the terms of this refund policy.